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Get in Touch
If there is a question that you cannot find an answer to, please do not hesitate to send us a message. We will get back to you within 24 hours.
General Inquiries
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Do i need TradingView ?You will have to create a free account with TradingView to be able to access Exodus. Have your TradingView username ready for when you purchase Exodus.
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Do i need to have a paid TradingView ?If you subscribe to the paid version of TradingView you get additional features such as the seconds chart and split chart features, but a paid subscription to TradingView is not required to use Exodus. Exodus will work fine with a free Tradingview account.
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My card was declinedYour card might be high risk. This issue is uncommon since we have relaxed our risk thresholds. However, if your card is deemed too high risk or we see any fishy activity, we might have to deny your payment. Our merchant has a limit of 3 attempts for each credit card.
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Where i can find my TradingView username ?Assuming you are signed in to TradingView already, your username can be found directly to the right of the search bar on the TradingView homepage as well as in your account info.
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